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Fresh look for EITS Help Desk Service Catalog

In December, EITS will migrate our service catalog, where our help desk ticket forms are hosted, to a new client portal at migration includes a clean-up of old and unused ticket forms and an update to the look and feel of the service catalog and the ticket form email template. Learn more

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Want to learn more about recent campus technology changes, upcoming maintenances and technology tips? Subscribe to our email newsletter, Technology News @UGANewsletters are emailed the first Wednesday of every month. 

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Information & Announcements

Bi-Annual Cybersecurity Training Due October 31: All faculty, staff and student employees should complete the bi-annual cybersecurity training by Tuesday, October 31. The training can be found here, KnowBe4 Training, and you will log in with your UGA MyID and password. If you need help accessing the training please contact the EITS Help Desk

Trouble Logging In? If you can access other MyID services but cannot access your UGAMail, please contact the EITS Help Desk at 706-542-3106.

Email Client Setup: Use Microsoft Outlook, the UGA mobile app or a web browser to check your UGAMail. Here's how to set up the UGAMail email client.

Never email a password or other sensitive information to messages that ask for such information. If you think you have sent sensitive information to a phishing scam, change your MyID password immediately at the MyID home page. For more details about phishing, see Phishing Awareness at UGA. If you must email or store sensitive information for an official reason, University of Georgia policy requires that it must be encrypted.